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InflectionMSP
Legal

Privacy Policy

Last updated: March 27, 2026

Overview

Inflection MSP ("Inflection," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at inflectionmsp.com (the "Site") or engage with our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Fill out our contact form (name, company, email, phone, team size, message)
  • Schedule a call through our booking system
  • Subscribe to our newsletter
  • Communicate with us via email

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website or source
  • IP address (anonymized where possible)

We use this information to understand how visitors use our Site and to improve the user experience. We do not use this information to personally identify individual visitors.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Schedule and conduct discovery calls
  • Send you information you have requested, such as our newsletter
  • Improve our Site, services, and communications
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We will never use your information for purposes unrelated to our business relationship with you.

Third-Party Services

Our Site may use the following third-party services:

  • TidyCal for scheduling. When you book a call, your information is processed by TidyCal in accordance with their privacy policy.
  • Google Analytics (if enabled) for website usage analytics. Google Analytics uses cookies to collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Firebase Hosting by Google for website hosting and delivery.

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our Site.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, but you will still be able to access most content.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and email correspondence are retained for the duration of our business relationship and for a reasonable period thereafter.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@inflectionmsp.com. We will respond to your request within 30 days.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at: